Author: Akash237

As a small business owner, you wear many hats – marketer, salesperson, accountant, and more. Juggling all these roles can be overwhelming, especially when it comes to managing customer relationships. That’s where a Customer Relationship Management (CRM) system comes in handy. A CRM is a powerful tool that helps streamline your customer interactions, sales processes, and overall business growth. In this blog post, we’ll explore why every small business needs a CRM. What is a CRM? A CRM is a software platform designed to help businesses manage their relationships with customers and potential customers. It centralizes customer information, tracks interactions,…